Customer Service Representative

Rentex Car Rental is hiring Customer Service Representatives in 6th of October City. The role involves managing customer complaints, measuring satisfaction metrics like CSAT and NPS, and preparing executive reports to improve service policies.

Requirements:

• University degree in any field.
• 1 to 3 years of experience in customer service.
• Proficiency in Excel and CRM systems.
• Strong communication and analytical skills.
• Preference for candidates residing in 6th of October or Sheikh Zayed.

Benefits:

• Social insurance coverage.
• Overtime pay.
• Opportunity to influence service development strategies.